Can't connect my Yeelight to Google Home

#1

Hello. I have changed server of my light from Germany to Singapore and I thought that now it will work with Google Home and I will be able to connect it and use its commands. But there was an error. When I am connecting Yeelight to Google home, it says after authorisation that ‘’ Accounts are linked now’’ but then nothing follows. I can’t set my rooms or things like that. Can you help me some way?

My ID
1602541101

Thank you

#2

Hm… No answer?

#3

got the same issue.
still waiting for them to reply after a month :frowning:

#4

@yusure please help take a look at the issue.

#5

@fpetru104 @atb1983
Sorry, I’m late, about this issue, please try below steps:

  1. try clear GoogleHome App cache.
  2. try default browser cache on mobile phone.
  3. re-link Xiaomi account on GoogleHome App.

If still doesn’t work, please let me know.

Yeelight work with Google Home
#6

Yes, same issue :frowning:

#7

@atb1983
Hi Alex,

Please show me your Xiaomi ID, let me check for you.

Regards,
Scott

#8

Hi Scott, thanks for your quick response
my id is: 1598981088

#9

Sorry, I did’t find any logs, could you record a video for me ?
yushuai@yeelight.com

#10

videos sent. thanks yusure

#11

@atb1983
Hi Alex,

Thanks for your video, I found this root cause, I guess you used different account, you should use “1598981088” instead of email to login.

Thanks.

image image

#12

Hi Yusure, thanks for your time, I was able to link the device now :).