Pairing failed


#1

Hey folks,

i just installed my new ceiling light and tried to pair it with the yeelight iOS App.
After i put in the wifi details i can choose the ceiling light in the list. Then the pairing process starts and cancels at about 12-20% of the progress.
I did a reset of the lamp with no success for the pairing process.

After the Progress was canceled, the lamp showed up on my router‘s device list but not in the app. I can also control the lamp with alexa.

Maybe someone has an idea?

Mi ID: 1576386742

Kirby


#2

It seems there’s something wrong happened when the lamp tried to connect to your router.

Could you have a try with:

1、Setup a hotspot with your phone with the same SSID and password with your router;
2、Turn off your touter and connect your lamp to the hotspot;
3、After connection, turn off your hotspot and turn on your router;
4、Wait for a few minute to see if the lamp can connect to your router automatically;

If no, please let us know which router do you have?
Thanks,
Andy


#3

Thanks for your reply.

The connection with my router should be fine, i think.
I can see the ceiling lamp in the router’s device list and can connect with alexa using the yeelight skill.

Because i have an iphone i can’t try your solution. It’s not possible to create your own SSID for the hotspot.

edit: Router is a german FritzBox 7590


#4

As you can see the lamp in your router’s DHCP list, it means there’s something wrong with connection between your router and Mi cloud. Please have a check with your ISP if it blocks some domain of xiaomi.

Which server do you select?
Singapore: “sg.ot.io.mi.com
China mainland: “ot.io.mi.com
US: “us.ot.io.mi.com
Germany: “de.ot.io.mi.com


#5

Ok, i think there is an issue with the iOS App.
I just started my old android tablet and had no problems with the app.

I made a reset on the lamp and could easily add the new device without any failures.

Thanks for your support.


#6

Hi Kirby2000,
You can control the lamp with alexa, but can not see it in iOS yeelight app?Which server did you select?


#7

No, just the setup progress on ios seems to be buggy.

After the setup with my android tablet i can also see and control my ceiling with the ios app.

Server: Germany