Mi gateway on Singapore server


#451

Well done stormdreamer! Good for you!
Thanks for the process anyway but unfortunately I cannot replicate and complete the procedure. I understand that, once you sign in to Mainland China and back again to Singapore, you have the chance to see the gateway (red dot on the + on top right of screen) and then you can select it (it lasts for few seconds only) and start the registering process. Unfortunately the process goes in timeout for me and I am not able to complete it. After that, if I search for the gateway again, nothing is found.

I have noticed that my profile in Singapore has 1 device (in settings, just below my name) and it seems to be the gateway (I see a Mi Home logo if I click on help&feedback, but I cannot select it). Would it be related to the fact that we cannot register to any gateway on Singapore? Maybe the gateway is already registered but not in a proper way…


#452

Hi @Tiptip, do you read the messages here? With singapore you can use GoogleHome or Amazon Alexa to awitch your bulbs and the aotomations should work too.


#453

Really great news @stormdreamer, thanks for the feedback.
I am also happy that aqara switches and sensors work too, because I have some of them.
Unfortunately I have an internet connection breakdown, so I will not be able to try it for a few days.
Do you have any xiaomi cameras or Philips bulbs?


#454

Unfortunately, it does not work for me either. I reset the gateway and I can not detect it. I move on china, reset the device And when I see the notification, I move to Singapore. At this point I see the gateway, the configuration starts but at 100% it goes into timeout. I’ve tried so many times. I had deluded myself. I’m on android With mihome 5.1.29 and latest gateway firmware 1.4.1_154


#455

I have the small wireless square ones NOT the wall switches.
Alexa is working perfectly (directly) so i guess that Google home works also.


#456

What i did is, when i was in Mainland China server, i pressed the gateway button for 5 seconds in order to reset it, then i logged in Singapore server and did a manual scan without success. I then noticed that the yellow flashing in Gateway had stopped so i took it out of ac power, plugged it in again and did a reset AGAIN.
Then i logged in back to mainland china and directly logged in back to Singapore server and when i pressed the manual addition it found the Gateway right away.
I could find it that way (following the same steps) about 8 days ago when i tried again but back then i couldnt finish the installation process as i already said (it timed out) this time it worked perfectly.
The time out (that you mention) happened with the PREVIOUS firmware of the gateway. Since then i received an update to the firmware and this time the process finished without problems.

The gateway is initializing, every sensor works, every bulb works and alexa works. I can turn my lamps on/off from the wireless buttons, have automation and have alexa with yeelight at the same time.

Be careful to have the same firmware in the gateway and the same version of Mi Home as me.
Have in mind that with the latest firmware the gateway is now called “Mi Control Hub” and in Child devices you can find the aqara wireless switches.




#457

Also if you fail, try to do the same process again. Add the gateway BACK to China. Reset it AGAIN and do the steps i did all over again. Just in case that this was now a success for me because of the previous failed attempt.


#458

does this means that all automation settings that was done in China server is all gone and had to be added again in the Singapore server? Thanks


#459

If I were to use a new iphone or android phone, and setup a new Mi Account. Shouldnt I be able to see all the devices that I can add even though I do not have them? I mean lets say for example the Aqara AC Companion, I dont see that. I also cant see any Aqara devices. Now I havent added any Gateway yet. I can see the Mi Control Hub and Mijia sensors

Can you see the aircon companion controller in your device list?


#460

I will try again and again, thanks. In the procedure, it seems the gateways (ver. 1.4.1_154.0143) is working well, since it gives “connection complete” message (in Chinese) after ca 50% (with blue light turning off), so there could be an issue on Singapore server when the Android app (ver. 5.1.29) is trying to connect back to my wifi for completing the procedure. Maybe they haven’t “activated” all users yet…


#461

it’s exactly the same thing that I think. The gateway connects to my wifi network (I can also verify from the list of devices connected to my local network on the router), but can not finalize the installation of the gateway. I tried on android with MiHome 5.1.29 and last firmware 1.4.1_154.143. I just can not understand why I can not configure them. The only plausible explanation is that there will be a geolocalized block. Most probably, only a few countries can configure it for now on singapore servers. I live in Italy, if I’m not mistaken the previous user is Greek (and xiaomi has formalized the arrival in the market both in Greece and in Spain . Maybe it’s not a coincidence


#462

It’s all working for me…in Singapure server​:+1::+1::+1:


#463

Yes i am Greek but i dont think it has to do with the country. It most probably has to do with the steps (repetition and combination of “tricks” maybe did it for me… even by luck).
Or maybe after all the emails i exchanged with Xiaomi in the last 3 months having them promise that they will fix it and support Singapore, they finally had enough with me and decided to give me something to stop bothering them :stuck_out_tongue:
I really thing that it is either matter of timing (the time you try) or matter of the steps you follow (i did a lot of combinations with reset, out of ac power, logout/login etc)


#464

Yes… unfortunately … you wont have to add sensors again just do an action with them and they will be found automatically if they were previously added to the gateway but automation is gone and you have to do it all over again.
I also saw the one and only bug until now… i couldnt upload an mp3 (i had it before in China) as an alarm ringtone. Thats the only minor bug until now.


#465

Finally, i am not the only one! :slight_smile:
You did it with android phone? Can you tell us the steps you followed to add it?
Did you try what i said and had a success or you did something different?


#466

Interestingly enough, it’s now detecting the gateway for me on the Singapore server. However, it’s now timing out when I try to add it.


#467

I also noticed that the chinese server has become really slow! It is frustrating to use the Gateway in these conditions !! I’m trying to reconfigure everything on the Chinese server again and most of the time I can not create the automations! the device managed to make me nervous, you can not understand how frustrated I am! :cold_sweat:


#468

worked flawlessly for me, just followed your instructions


#469

I am still unsuccessful with the gateway, meanwhile I have moved the lights and the roborock on Singapore too…and I see I have the sensors there too (motion, temperature & humidity), registered by me time ago. I see they work properly…but should they be connected to the gateway in order to work?


#470

I just saw your question about the device list.
I didnt have to check the device list inside mi home since every sensor i had was recognized automatically. I only checked the CHILD devices of gateway and there i found the aqara switches.

I just checked out of curiosity the device list inside Mi Home (manual addition) and i see that for me the list in Singapore server is BIG.

Here are the screenshots (sorry for the space they will take but it will save a lot of questions about the sensors/devices supported)