Been trying to add a new device (Lightstrip) and it would continuously fail. Managed to setup a few bulbs with breeze. Trying to connect the led strip to the same wifi network. Its clear that the wifi setup works but unsure as to why the strip won’t connect! Have reset it countless times now, and tried to connect via different wifi network and cellular hotspot too, no luck. Tried to set it up from both iOS and Android device. Most of the time, the blinking orange led would turn to a constant blue while the setup is stuck at 25% post which it fails. I see the device while running a network scan, could ping it too.
Tried to set it up via Mi Home as well but same issue. I have tried connecting to different cloud servers as well. Request the staff to check on their end.
Network scan and ping results: https://imgur.com/a/UnT2WGZ