Ceiling light not responding in Amazon Alexa


#1

Hi,

I’m not sure why but only the ceiling light has issues with Alexa.
Even though it can be controlled eventually with a large delay, I cant see the status on Alexa. It keeps saying “Device not responsive”. I dont know why. I checked the Network Info via MI Home and it’s Wifi Strength is 81% with RSSI of -40.

Please help,

Thanks
X


#3

Please tell us more detail about it like model, which server are you connecting to and your Mi-Account.


#4

Hi,

The model is the Yeelight Ceiling Light like this one:
https://www.yeelight.com/en_US/product/luna

It has the latest version of firmware installed.
I’m connected to the Singapore server.
I can tell you my MI Account in private as I rather not put it here in public.

Thanks
X


#5

You can email me your Mi Account. luhaobo@yeelight.com


#6

Email sent.