Ceiling lamp no recommendations in the app


#1

There were only recommendations during the first use of the App. Now this area in the app ist empty. Reset of the lamp and app did not work. Ich have tested iOS and Android. I am using the Singapur server.

Pleased Help me!!! Lamp size 450


#2

Screenshot:


#3

Thanks for you feedback, have fixed the issue, please have a try!


#4

thank you! Works perfect now!


#5

Hi,

I have the same problem with my Jiaoyue 480 mm lamp, connected to the German server. The recommend screen is blank like the screenshot above, while all other features for the lamp works in the app.

It would be much appreciated if this could be fixed.


#6

We are working on the fix, please have a try later.