my lamp was plugged in and working perfectly, so I changed the color to red and stayed on it for a few minutes. So I upgraded the application to version 3.1.36. After that the lamp went offline and I can no longer use the application. However in the application of mi wifi I can see the connected lamp still in the wifi. Can you help me?
Do you have application of Mihome? Could you have a check if the lamp is offline in Mihome? BTW, you need choose the save server in Mihome.
Vou escrever em português para poder explicar melhor.
Sou do Brasil, acabei de baixar o aplicativo mi home, porem não estou conseguindo me conectar nele mesmo com minha internet funcionando normalmente
Please try to access the link with https://account.xiaomi.com with browser to see if you can login.
I find your device is offline from cloud server.
How about power off and power on to wait about 2 mins to see if the bulb can be back online.
Depois de fazer o login pelo link ela voltou a ficar online.
Muito obrigado pela rapidez e atenção. Vocês são ótimos.