Can't connect Google assistant


#41

My MI account is 130991491


#42

@Simgoh @ghforce
I just fixed it, please try say “Hey Google, sync devices”.


#43

Hi, I can see that a lot of people have a lot of problems conecting Yeelights with Google home. There are any updates coming to solve that? It’s not normal to buy a device that “works with google home” and is a nightmare to conect them.

I have bought two whote bulbs to conect to Google Home and is imposible, no mather if I use EEUU server, Singapore or Germany. My ID is 1541618120 in case you can help me.

Thanks.


#44

@JMhorta
Hi,

What error message displayed ?


#45

Once in Google home app, I select add device, then select Yeelight, a message is shown saying Yeelight is connected, and then no device appears and no device is on main Google home page. No mather the server I choose.


#46

What’s your “Google” App version ? lower version has a bug.


#47

My Google app version is 9.10.7.21


#48

Could you record a operate video please?


#49

Sure, you can see clearly in that video.https://drive.google.com/file/d/1aJ9KWzXAbjHggBczn9ZT3kFW_BIhwesd/view?usp=drivesdk
Thanks


#50

I guess you have two accounts, please try clear mobile phone browser cache, then use Xiaomi ID (not email) to login.


#51

I’ve just tried using mi Xiaomi account instead of email after deleting cache. Same behavior


#52

Sorry, tried again and that was the problem! Thank you very much!