Can't connect Google assistant


#23

Hi

I have two RGBW lights for some reason they connect to my google home app but cannot control them using voice commands.

Thanks in advance


#24

@dwaraksan
Hi,
Which server does your devices connect to? please connect to US server or Singapore server, i just found your bulb is offline, please keep online and try it.
Moreover, i record your MI ID, i’ll see your access log.

Thinks!
Sure Yu


#25

Hi

I was previously on Singapore server as you suggested I tried changing to US server. Yet I am only able to link the yeelight account to google home but not control the bulbs with voice.

Thanks,
San.


#26

@dwaraksan
Hi San,
I found your access log, looks like it works, really?
BTW, you should say “sync devices” to GoogleHome after change server.

Thinks,
Sure


#27

Hi
Yeah it worked thanks for the info was really helpful.

Cheers,
San.


#28

Hi yusure I also cant connect yeelight actions to google home. Everytime I try to link the account no devices show up. I am on the US server


#29

@Vmvalenc
Hello, Could you tell me your MI ID ?


Can't Link Yeelight Actions to Google Home
#30

Hi.
Mi ID: 1816494999


#31

@Vmvalenc
I didn’t found your account link log, are you sure use this ID to login with GoogleHome ?


#32

Yes I used this ID to try to connect through add device in google home. Then after I sign in no devices show up


#33

OK, Could you provide a video to me ?


#34
here is the youtube link since cannot upload video here 

https://youtu.be/qYnNkMVijU4


#35

@Vmvalenc
Did you use Google browser ? you should change you default browser on mobile phone setting page.


#36

Yes I used google browser. It is my default browser already


#37

Hallo,
Ich habe das gleiche Problem. Meine id ist 1693801077.

Ich habe Singapur China Europa und Vereinigte Staaten ausprobiert. Leider kein Erfolg.


#38

@Fantamoax
Hello partner,
Please change your default browser on mobile phone. this is the incompatibility of Google browser with GoogleHome.


#39

I too can’t connect, can you check my account 1577199780?


#40

I am not able to find my Yeelight in Home control even login with my MI account in Singapore server… Any thoughts ?


#41

My MI account is 130991491


#42

@Simgoh @ghforce
I just fixed it, please try say “Hey Google, sync devices”.