At Chinese server the remote controll does not work the same as singapure


#1

Hi,
The remote controll changes brightness only in 5 steps at the chinese server. Singapur server works smooth (steppless- hold the Button…). Please fix it. Thanks


#2

Are you sure? I don’t think there’s any relation between remote and server. It will be helpful if you provider a video to show it.


#3

Yepp i am Sure. It jumps from 1 to 10 to 40 to 100 percent. I am going to send the video later.


#4

Hi,

The remote controller works the same way regardless the server ceilings are connected to.
The difference lies in the lighting mode. In daylight mode, there are 4 brightness levels(1, 10, 40, 100), while in moonlight mode there are six (1, 2, 5, 10, 40, 100).
By the way, if you hold the + or - button for ~1 second, a long press event will be fired - which, for ceilings other than 650, means tuning the brightness to 100 or 1. For 650, long press is to adjust the brightness of the background light.