I’ve been trying to make this work, but it´s imposible, when it seems to work just stop and show the message “connection time out”.
- Did you bulb blink when trying the connection? If yes, check your voltage is 220v.
- Do you have the internet connection?
- Make sure you connect to 2.4G instead of 5G.
You can post some screenshot here, so we can help.
- My voltage is 110v because i live in Mexico, but a friend has one so it doesn’t matter. And yes it blink when i try to connect.
- I does have internet connection.
- I only have a 2.4gz.
We only support 220v for color version, it CAN NOT WORK under 110v. The white bulb is supposed to be 220v, however, it can work with some functional degrade under 110v.