Yeelight JIAOYUE 650

#1

Hello
How can I change the upper color ring RGB by language (Alexa)?

#2

Please refer to https://thirdparty.yeelight.com/page/app/alexa/index.html?VER=20171214

#3

Hi Dingyichen, Yeelight team.

Help me please.
Recently received Yeelight JIAOYUE 650. But the round shell was damaged during transportation.

The parcel came from the UK to Germany (Berlin).
I will soon be sent a new shell.
I ask you to send me the instruction / video or tell me how to remove the old damaged shell and install a new one

Thank you
Best regards

Andriy Hahin

#4

Do you mean how to remove the old device in Yeelight application? If yes, you can swipe the device card left, there’s an option to delete.

#5

I meant a plastic shell with a diameter of 65cm that was damaged.

Thank you.

#6

Anti-clockwise rotate the shell, you can remove it.

#7

Thank you very much

#8

Dear Dingyichen.

I ask for your help.
Recently received Yeelight JIAOYUE 650 with “WHITE” shell. But the shell itself was damaged during transportation. My supplier will soon send me a new shell. I have many times asked to send me a “STARRY” shell, but for some reason my supplier refuses.

I ask you to send me a shell (only a plastic shell) “STARRY” to Germany (Berlin) if possible. And let me know how much it will cost plus shipping cost. I know that this is not convenient for you, but I hope for your understanding.

I’m a big fan of Yeelight. I have three of your products - Bedside lamp (Yeeelight), Candela light and Yeelight JIAOYUE 650.

I hope for your help and response.

Thank you.
Best Regards.

Andriy Hahin.

#9

Ok, I will help to ask about it.

#10

Thank you very much.

#11

Unfortunately, I have exactly the same problem.
Where can I get a lampshade?
Mine arrived damaged and the dealer says he can not get it?
Could you maybe help me too?

#12

Hi Sven74.
Can I ask.
Do you speak German?
Are you from Germany?

Best Regards

Andreas

#13

Ja bin aus Deutschland (Stuttgart) und spreche auch deutsch :slight_smile: