Unable to connect&reset yeelight e27

FurkanA · 2017 年12 月 2 日 21:46

Hi,

I have a yeelight e27 color. It’s always light purple. I tried to reset (5 times on/off) but it didn’t work and continue light this color. Please help

weiwei · 2017 年12 月 3 日 09:23

Could you see the WiFi started by the bulb?

FurkanA · 2017 年12 月 3 日 10:50

No, I don’t see in WiFi list

weiwei · 2017 年12 月 3 日 11:20

Ever worked before?

FurkanA · 2017 年12 月 3 日 12:25

No
It may be break down during transport?

weiwei · 2017 年12 月 3 日 13:46

Yes, please ask the retailer for a replacement or a refund.