You're absolutely right, the Xiaomi support, for international users, sucks. We agree on this and I believe we cannot do nothing, except go for other expensive brands. Mooore expensive, like Philips hue bulbs (55€), and its gateway, against Yeelight bulbs (15€). So, we want to save money, but we already know what we should expect. Xiaomi produces great items, at reasonable price, but unfortunately we have to fight with their stupid policy. But, hey, as I wrote days ago, this is their issue, I don't buy any of their automation items until the Singapore server will be compatible. And, as I saw on the net, like me, many other people.