Cannot connect Yeelight Ceiling to wifi network

#11

I have installed recommended version and connected to Singapore server. After 2 hours the device loses its connection and I have to reinstall it. It is not fun yet…

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#12

You don’t have to reinstall it. When you see connection lost issue, please:

  1. Check if it still connects to your router.
  2. Check if your remote controller is working.
  3. Refresh the device list and see it you can see the device online.
#13

im having the same problem on connecting it to wifi. I have installed 4 yeelight in the same room, but only 3 get to connect to wifi and the other 1 left cant.

can i know if i can control this 4 lights with only 1 remote controller?

#14

Yes, pair the controller with your ceiling light one by one.

#15

Got same issue like @Paddler0
I’ve connect my ceiling lamp to singapure server and works fine. But after couple of minutes connection droped and looks like this
Screenshot_2017-03-18-01-05-56.png720×1280 91.2 KB

Only factory reset helps, but only for next couple of minutes :frowning:

  • Lamp is still connected to my wifi - I can see it on my router ui and ping.
  • Internet works fine. My Yeelight strip works in same network without any issues since couple of months.
  • My account id: 1662505809
  • Remote controller still works fine
#16

Your firmware is too old, I suspect it has some bugs that we already fixed (a DHCP issue). Please switch it back to China server and update the firmware or you can wait a week and we will release the new firmware on Singapore server.

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Problem with connecting Yeelight ceiling lamp use bluetooth and WIFI together
#17

Hi Sebastian, my name is Andreas from Germany. I am a little bit struggling with the devices and installation via Singapore vs Mainland China. Are you interested in a call with me?

#18

Please connect to China mainland firstly, update the firmware and then you can connect it to Singapore. This is because the old firmware doesn’t support Singapore yet.

#19

@weiwei Thank you for quick help :slight_smile: . I have now upgraded the device. Hope it will resolve my problem. I’ll let you know when this bug still exists.

#20

Is a connection and control via gateway also with Singapore server possible?

#21

Please be more specific, I don’t quite understand your question.

#22

I like to use scences with body sensor in combination with ceiling lamp via Singapore server.

#23

Xiaomi Gateway is made by another team, they haven’t supported Singapore yet. Sorry for that.

#24

Ok, I need some serious help. I have the Xiaomi Mi Yeelight E27 color WIFI Smart LED bulb. I have the latest FW of the Yee app. 2.3.20. I have the Samsung Galaxy S8. I have used both China and Singapore servers. I see the yee light network show up in wireless networks, but it says “authentication error” and then disappears. I’m a computer tech, so I’m not stupid. Please help! I want this to work.

#25

Could you help ping “ot.io.mi.com” and “sg.ot.mi.com” and see if it’s reachable?

#26

Hi team, just installed the ceiling light.
First attempt

  1. Add device
  2. Entered wifi password
  3. Unable to detect anything

Second attempt

  1. Add device
  2. Entered wifi password
  3. Unable to detect anything
  4. Switched on Bluetooth
  5. Detected light, click and start loading
  6. 99% then error (see screen shot)

3rd attempt

  1. Switched from singapore to china server
  2. Repeat 1st and 2nd attempt.
  3. Same error
#27

IMG_4566.jpg1242×2208 149 KB

#28

In addition. I can’t detect yeelight in my wifi setting as well.
*i have tried on off the light five times (2sec interval) for reset.

#29

If you can’t detect yeelight in your wifi settings, Yeelight app will also can’t detect it.

So have you reset the light successfully? And does the remote work?

#30

Light reset was successful (breathing pattern).
Remote works